Frequently Asked Questions

  • Copiserv provides a full range of print and document solutions, including printers, copiers, scanners, and managed print services for schools and businesses. Our solutions help improve efficiency, reduce print costs, and support secure everyday workflows.

  • Yes, we supply print solutions for schools, SMEs, and large businesses across Wakefield and the wider Yorkshire region. Every solution is tailored to your environment to ensure reliability, compliance, and value for money.

  • You can log a printer service call online using our quick and easy call logging system. This allows our print service engineers to respond promptly and minimise downtime.

  • Once your print service request is logged, our team arranges support from an experienced engineer who understands your equipment. We focus on fast response times and reliable fixes to keep your printers and copiers running smoothly.

  • Yes, Copiserv offers an easy and responsible printer cartridge recycling service. Recycling your used cartridges helps reduce waste and supports your organisation’s environmental sustainability goals.

  • We provide online user guides, training resources, and howto videos to help you get the most from your print and document management systems. These resources support efficient use and reduce reliance on support calls.

  • Yes, we offer downloadable guides to help you maximise the performance of your print hardware and software solutions. Clear, practical advice makes it easier for teams to work smarter and more efficiently.

  • Submitting your printer meter reading online ensures accurate billing and uninterrupted service. With Copiserv, meter readings can be sent quickly and easily, keeping your print service running smoothly.